3rd Party Sub-processors List
Last Updated: July 24, 2023
Dynaboard uses certain sub-processors (including third parties, as listed below) and content delivery networks to assist it in providing the Dynaboard Services as described in the Platform Services Agreement (“PSA”). Defined terms used herein shall have the same meaning as defined in the PSA.
What is a Sub-processor?
A sub-processor is a third-party data processor engaged by Dynaboard, including entities from within Dynaboard, who has or potentially will have access to or process personal data submitted by Dynaboard customers and their users (“Customer Content”). Dynaboard engages different types of sub-processors to perform various functions as explained in the tables below.
Due Diligence & Contractual Safeguards
Dynaboard evaluates the security, privacy and confidentiality practices of proposed sub-processors that will or may have access to or otherwise process Customer Content and enters into Data Processing Agreements with each such sub-processor.
This advisory does not give Customers any additional rights or remedies and should not be construed as a binding agreement. The information herein is only provided to illustrate Dynaboard’s engagement process for sub-processors as well as to provide the actual list of third party sub-processors and content delivery networks used by Dynaboard as of the date of this advisory (which Dynaboard may use in the delivery and support of its Services).
If you are a Dynaboard customer and wish to enter into our DPA, please email us at [email protected].
Process to Engage New Sub-processors
Dynaboard provides notice via this advisory of updates to the list of sub-processors that are utilized, or which Dynaboard proposes to utilize to deliver its Services. Dynaboard undertakes to keep this list updated regularly to enable its Customers to stay informed of the scope of sub-processing associated with the Services. To be notified of sub-processor changes please sign-up here (opens in a new tab).
The following is an up-to-date list (as of the date of this advisory) of the names and locations of Dynaboard sub-processors and content delivery networks.
Infrastructure Sub-processors – Service Data Storage and Processing
Currently, the Dynaboard production systems are hosting and / or processing Customer Content for the Services in the infrastructure sub-processors listed below. The following table describes the countries and legal entities engaged by Dynaboard in the storage and processing of Customer Data. Dynaboard also uses additional services provided by these sub-processors to process Customer Content as needed to provide the Services.
Sub-processor Name | Dynaboard Service | Purpose | Country Where Processing is Performed |
---|---|---|---|
Google Cloud Platform | All | Cloud computing infrastructure | US |
Vercel | All | Cloud computing infrastructure | US |
Service Specific Sub-processors
Dynaboard works with the following third parties to provide specific functionality within the Services. To provide the relevant functionality these Sub-processors access only the Customer Content necessary to provide the indicated Services.
Sub-processor Name | Dynaboard Service | Purpose | Country Where Processing is Performed |
---|---|---|---|
Datadog | All | Application logging and monitoring | US |
Sentry | All | Application logging and monitoring | US |
Stripe | All | Customer billing & account management | US |
Fivetran | All | Customer data analytics | US |
Front | All | Customer support & communication | US |
Sendgrid (Twilio) | All | Email API | US |
Google Workspace | All | Internal communication & collaboration tools | US |
Notion | All | Internal communication & documentation | US |
Slack | All | Internal communication & notification tool | US |
Linear | All | Ticketing and project management software | US |
Osano | All | Cookie and script management | US |
OpenAI | AI & Autogen | AI Code / UI generation features | US |
Neon | Built-in SQL database | Provider for built-in DB service | US |
Cockroach Labs | Built-in KV Store | Provider for built-in KV service | US |
Content Delivery Networks
Dynaboard may use content delivery networks (“CDNs”) to provide the Services, for security purposes, and to optimize content delivery. CDNs are commonly used systems of distributed services that deliver content based on the geographic location of the individual accessing the content and the origin of the content provider. Website content served to website visitors and domain name information may be stored with a CDN to expedite transmission, and information transmitted across a CDN may be accessed by that CDN to enable its functions. The following describes use of CDNs by Dynaboard’s Services.
Sub-processor Name | Dynaboard Services | Purpose | CDN Location | Entity Country |
---|---|---|---|---|
Vercel | All | Content delivery network for marketing site and demo content | Global | US |
Cloudflare | All | Content delivery network & security services for Application Services | Global | US |